Coronavirus Update

The team at FEDCO is staying connected with our customers and partners operating production at full capacity with minor delays impacting less than 10% of current order volume. We are doing everything we can to protect the health and safety of our employees, customers, and vendors while avoiding any major impacts on our business. We are committed to keeping the wheels of industry turning and our workers working.

LATEST UPDATE: March 23, 2020 FEDCO is open for essential business.

Essential staffing in place to continue operations.

FEDCO operations in Michigan are subject to follow the State of Michigan Executive Order No. 2020-21 issued March 23, 2020. This order allows essential businesses to operate through April 13, 2020, with subsequent restoration of normal operations. FEDCO’s Michigan headquarters will maintain essential staffing per the order to meet essential needs of our customers including supply of spare parts. Our international sales team in Michigan U.S.A., Dubai and Singapore offices remain in full operation.

March 19, 2020: Communication to FEDCO Customers and Partners from the CEO. A letter from Eli Oklejas, CEO, of Fluid Equipment Development Company on actions and impacts on our business due to the coronavirus outbreak.

March 16, 2020: Starting March 16, 2020, eligible FEDCO team members are telecommuting. We are available and ready to continue to serve our customers around the world. Our sales and service teams utilize email, mobile telecommunication, Social (LinkedIn, What’s App, Skype) and other communication tools to stay connected. Review our website, www.fedco-usa.com for contact information.

March 10, 2020: On March 10, the Governor of the State of Michigan has declared a state of emergency. All Michiganders are encouraged to follow the recommendations from MDHHS and the CDC to protect themselves and slow the spread of COVID-19.  FEDCO established a temporary visitor protocol due to the declaration.

Visitor Protocol

For the health and safety of our employees, customers and partners, only business critical visitors will be permitted to FEDCO, following additional screening prior to entry.  If you have traveled to China, Italy, Iran or South Korea your visit will be denied.

Operational Impacts

As part of our international sales and service solutions, FEDCO is prepared to continue to provide essential services to our customers.  Our management team is closely watching developments to remain vigilant and to adapt operations during these unprecedented times. We have taken necessary steps to consider only essential business travel on a case-by-case basis.  We are available virtually or by phone or by email. We are fully operational and will continue to strengthen our sense of commitment to serve you.

We are making every effort to adapt to the impact of COVID-19 disruptions on country-specific export shipments and finding solutions for our customers. We will keep you informed and advise of your specific shipment activity. Shipping quotes provided by FEDCO will be valid for only 24 hours, due to the rapidly changing environment.  For questions regarding shipments, please contact: customerservice@fedco-usa.com or +1 (734) 241-3935, Ext 165.

Need to Contact Us?

Go to our website Contact Us page at www.fedco-usa.com or email info@fedco-usa.com and we’ll reply within 24 hours with the contact information for your request.

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