COVID-19 Update: FEDCO is an essential supplier of equipment that is critical to operate and maintain drinking water infrastructure around the world and we will continue to operate to support this critical service. We adhere to all federal and state requirements and guidelines to keep our employees safe while we support the emergency needs of our customers. Visitors are not permitted in our Monroe, MI facility during this crisis. For more information, please click on the button to the right.

Service and Parts

FEDCO products come with the industries best warranties. If you need help with retro-fits, maintenance, or emergency repairs, our world-wide team of technicians is ready to help.

Service

FEDCO is ready to provide on-site support for our equipment anywhere in the world. Our experienced field service technicians can provide startup assistance for the commissioning of new equipment, training regarding FEDCO products, and troubleshooting for technical issues.

Commissioning New Equipment – If you are a first-time user of FEDCO pumps or ERDs, we can provide on-site installation and startup assistance. We offer reduced field service rates.

Training – We can train at your location or at the FEDCO training center. Contact our after-sales team for more information.

Troubleshooting – FEDCO equipment has a reputation for extraordinary reliability. However, if your system should experience problems, our knowledgeable staff can usually solve issues over the telephone. If the problem persists, FEDCO can dispatch an experienced technician to resolve the problem, provide training, and review all operating requirements for optimal performance.

Ask us about extending your warranty!

FEDCO Headquarters – Monroe, Michigan, U.S.A.
Telephone: +1 (734) 241-3935
Fax:             +1 (734) 241-5173 

Email:         techsupport@fedco-usa.com

Dubai, UAE
Telephone:  +971 (0) 4 242-3856

Singapore
Telephone:  +65 9784 3813

Parts

FEDCO maintains a complete inventory of spares for all of its product lines. To order parts, call our service department or use the following form. The model and serial number can be found on the nameplate attached to the equipment.

Parts
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Serial number is required to order parts since all equipment is custom.
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